Frequently Asked Questions
Don't see what you're looking for? Visit the Terms and Conditions or just give us a call at 1-866-684-4432 or 317-805-9975 (if overseas).
Don't see what you're looking for? Visit the Terms and Conditions or just give us a call at 1-866-684-4432 or 317-805-9975 (if overseas).
Travel+Leisure Club is available to all current and former police officers, firefighters, medical and military personnel. GETO customers who successfully registered and created accounts prior to December 31, 2015 are also eligible to use Travel+Leisure Club.
The Travel+Leisure Club is built around the idea that our members deserve the best, and it has been enhanced to provide more great travel benefits. In addition to access to discounts on Resorts, Car Rentals and Hotels, the new club provides access to discounts on Cruises and Air all in one club. Enroll in the new Travel+Leisure Club program with a free standard membership to enjoy all the benefits.*
Yes, as a Premium member, you are automatically part of the new Travel+Leisure Club program and can enjoy the new benefits. All you need to do is signup on the website to access your member benefits.
For assistance with reservations made on the old booktandl.com please reach out to the call center at 1-866-684-4432.
Travel+Leisure Club members have access to thousands of cruise vacations on many of the leading cruise lines.
With so many vacation options from hotel to resorts to cruise, there are so many ways to vacation with Travel+Leisure Club. The website is updated throughout the day, please continue to check back to see if your desired date and location becomes available.
Resort Vacation Certificates (RVCs) are travel certificates, which are redeemable for a 7-night stay at one of our affiliated resorts. RVC inventory is designed to be used for off-peak/off-season travel, although accommodations may be available throughout the year. Peak seasons can vary according to destination. Certificate(s) expire 365 days from date of purchase (or as otherwise noted). Additional terms and conditions apply.
Currently you may redeem any previously purchased Resort Vacation Certificates at https://www.booktandl.com/certificates. Resort Vacation Certificates are not currently available for purchase on the new Travel+Leisure Club website. The ability to purchase Resort Vacation Certificates will be coming soon. Please call customer service at 1-866-684-4432 for further questions about Resort Vacation Certificates.
In the event you require any special needs during your reservation, please contact us at 1-866-684-4432 prior to booking.
Yes. As long as you are an eligible Travel+Leisure Club member, and the reservation is in your name, your companions may accompany you provided that you do not exceed the maximum occupancy allowed for your reservation. Depending upon the resort, you may even be permitted to book multiple units at the same time and location so long as you are also traveling.
Yes, we do. You can find them in the Resort Store on the new booktandl.com site. How far in advance do I have to make a reservation to ensure there is availability? Reservations are made on a first-come, first-served basis, so a location may be available in the morning, but gone by afternoon. If all available units have been reserved, please contact a Vacation Guide who will assist you with finding an alternative location or available date.
Standard memberships never expire**
Premium memberships purchased before September 30, 2020 expire September 30, 2023
Premium subscription memberships purchased after September 28, 2020 expire depending on the duration
you
pay for membership (either monthly or a one-time annual payment)
Travel+Leisure Club Premium subscriptions willbe available for a monthly membership at $10/month or a one-time yearly fee of $100. At any time during your Standard membership, you will be able to purchase a Premium subscription membership to Travel+Leisure Club.
Yes any travel booked while you have an active subscription can still be taken even if that booking takes place after your subscription has expired.
*Standard members get up to 25% off of hotels, car rentals and activities. Resort bookings starting
at
$379. Premium members get up to 60% off of hotels, car rentals and activities. Resort bookings
starting
at $369. Cruises only available for booking with a premium membership.
** Program rules subject to change
In a chat conversation, our AI Travel Planner can answer your travel related questions. When you describe your travel preferences our AI Travel Planner will provide you with suggestions, inspirations and recommendations.
We are constantly working to improve our AI Travel Planner. However, please note that our AI’s responses may include biased, incorrect, harmful, or misleading content. If you receive an incorrect, inappropriate or do not like any responses from the AI Travel Planner, please let us know using the reaction tools and feedback form.
Because our AI Travel Planner is an evolving feature, you should always independently check answers provided before relying on any advice, and you should not share confidential or sensitive information with our AI Travel Planner.
The AI Travel Planner on this website is powered by Anthropic’s Claude technology. We believe there should be transparency when AI is involved in content creation. If you share content generated by our AI Travel Planner with others, please let them know AI was involved in creating such content.
Please see our Privacy Notice and Terms of Service for more information.
You should also avoid sharing confidential or sensitive information with the AI Travel Planner. Also, you should not use the AI Travel Planner to generate political, sexual, harassing, or deceptive content, spam, malware, or content that promotes violence, self-harm, or human-trafficking.
Content shared with the AI Travel Planner including your location if you’ve shared that with us, information you provide to the AI Travel Planner, and information we collect or maintain about you, may be used by the Travel Planner to provide relevant and useful responses to your requests, to learn more about you, your current and past preferences, and likes and dislikes in order to tailor our product offerings to you. This data will allow us to provide more personalized product offerings to you along with destination and product recommendations. Your data may also be used to improve our services and personalize your experience.
If you want a summary of your discussion with the AI Travel Planner you must provide your email address and create a profile at the end of your session so that the chat history can be associated with your account. If you already have an account with us, your chat history will automatically be associated with your account.