IS THE BEST PRICE GUARANTEE?
Best Price Guarantee ("Best Price Guarantee") is available to travelers of
Endless Vacation Rentals (“EVR”) who have booked vacation rentals
through EVR on or after June 2, 2008.
- If you find a Qualifying Lower Rate
in U.S. dollars for the same vacation rental accommodation, same length of stay, same
unit type and same travel dates within twenty four (24) hours of your booking, we
will provide you with the following per booking:
- One (1) $50 USD Promo Code, valid for one year, which may be applied toward a
qualifying future vacation accommodation booking through EVR; and
- A refund
of the difference between the price you paid for the subject vacation rental through
EVR and the Qualifying Lower Rate.
A Qualifying Lower Rate is a lower rate found through EVR or another U.S.-based
Web site that satisfies the requirements of these Terms and Conditions, as determined
by EVR in its sole discretion.
WHEN DOES THE
BEST PRICE GUARANTEE APPLY?
- In order to be
a Qualifying Lower Rate, the lower rate must be for an identical booking, as described
in these Terms and Conditions. All booking details must exactly match the details
of the product you booked through EVR, including but not limited to the following:
specific carrier or provider of vacation rental accommodation, dates and times of
travel or service, and other booking details.
- For any product purchased through
EVR (excluding Last Minute Vacations(SM)), a Qualifying Lower Rate must be a rate
for a standalone product. For example, for a booking made through EVR, a Qualifying
Lower Rate shall not include the accommodation portion of a Flight + Accommodation
vacation, or the accommodation portion of a vacation package on any other U.S.-based
- Qualifying Lower Rates do not include rates on Web sites where
the property, vacation rental company, itinerary, or similar booking details are opaque
or unknown until after purchase, or where prices are determined by any sort of auction
or bidding. Qualifying Lower Rates do not include errors or mistakes.
- A Qualifying
Lower Rate must be both advertised and available to the general public on a U.S.-based
Web site. Qualifying Lower Rates shall not include corporate discounts or rates, group
rates, club member rates, charter rates, rewards program rates, incentives, meeting
rates, convention rates, consolidator or interline prices, or prices available only
by using a coupon, or any other rates or promotions not offered to the general public.
A Qualifying Lower Rate may not come from a Web site which requires you to call to
get the rate, or from an email that you received. The Qualifying Lower Rate must be
quoted and booked in U.S. dollars (without reference to currency converters).
- In order to be a Qualifying Lower Rate, EVR must be satisfied that you meet all
requirements otherwise imposed on the lower price, including residency, age-related,
- The Best Price Guarantee applies to the total cost of the standalone
rental accommodation (including taxes, booking fees and other hidden costs). EVR never
charges a booking fee on any of the properties covered by the Best Price Guarantee.
For example, with respect to an accommodation booked through EVR, the Best Price Guarantee
applies to the total cost of vacation rental accommodation in comparison to the total
cost of the alleged lower price including any booking fees and taxes associated with
HOW DO I REPORT A LOWER
- You must contact us by submitting
the Required Form through EVRentals.com within twenty-four (24) hours of completing
your booking through EVR to determine if you are eligible to receive the benefits
of the Best Price Guarantee. To be a Qualifying Lower Rate, the lower rate must be
available for booking at the time you contact us, as determined by EVR. You must complete
the submission form which includes the following information: First name, Last name,
complete address, phone number, email, current EVR confirmation number (corresponding
to the price in question) URL where lower price was located and the total price found
(including all taxes and fees). EVR will not accept screenshots or other purported
evidence of a lower price.
- All lower price submissions, including any required
documentation (see Required Form), are subject to EVR’s verification. EVR decisions
are final and not subject to appeal or reconsideration. By submitting a Best Price
Guarantee request, you fully and unconditionally agree that you are bound by these
Terms and Conditions and by EVR’s decisions. EVR will not grant any Best Price
Guarantee request that it believes, in its sole discretion, is the result of a printing
or other error or is made in bad faith.
- We will verify or deny your claim
within five (5) business days of submission. If your claim is verified, you will receive,
within 10 business days, a $50 USD Promo Code, valid for one year, which may be applied
toward a qualified future booking through EVR and a refund for the price difference
within 45 days. The refund for the price difference will be in the form of a credit
to the credit card you used to pay for your trip.
OTHER IMPORTANT INFORMATION
Each customer shall be limited to a total of five (5) Best Price Guarantee claims
per calendar year, regardless of the number of accounts used by the customer.
- Promo Code Terms: Each booking that is verified to be entitled to the Best Price
Guarantee shall be limited to one (1) $50 USD Promo Code, valid for one year, which
may be applied toward any qualifying future booking through EVR. The Promo Code shall
expire one (1) year from the date of issuance, and shall not be replaced if lost,
stolen, etc. The Promo Code may be redeemed only once and has no cash value. You may
not post the Promo Code on the Internet or any public forum, or sell, forward or transfer
the Promo Code to any other person. If you violate these Promo Code Terms, EVR reserves
all of the rights and remedies available to it, including the right to void the Promo
Code, to charge your credit card for the amount of any voidable Promo Code used by
you, not to exceed $50 USD, and all other remedies available to EVR. Use of the Promo
Code is subject to EVR’s Terms
reserves the right in its sole discretion to modify, restrict, or discontinue the
Best Price Guarantee. EVR’s failure to enforce any provision of these Terms
and Conditions shall not constitute a waiver of that provision. The terms contained
in the EVRentals.com Terms and Conditions are
incorporated and also made a part of these Terms and Conditions.