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Mexico / Cancun And Cozumel / Mayan Palace Riviera Maya

Mayan Palace Riviera Maya

Property ID: 6483
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico 
Phone: 984-2064000

With all the comforts of home, the Mayan Palace Riviera Maya will make you feel like you’re there. Each room is designed to have space and comfort. The Jade Boutique offers shopping, internet cafe, game room and grocery items. There are two restaurants above Jade Boutique overlooking the pool at the Mayan Palace and the sea. The resort has a tennis court, as well as an 18-hole, par-54, golf course designed by Nicklaus. Work out in the gym or enjoy a massage or body treatment at the SPA. Enjoy an amazing pool which is open 24-hours, delight yourself at any of the restaurants and order your favorite dish while sipping a tropical cocktail, or simply enjoy the unique shades of blue offered by the Caribbean Sea.For more information visit


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  • Check-In: 17:00
  • Check-Out: 10:00
  • Transportation at +52 (984) / 206-4000, send an e-mail to: at least 48 hrs prior to arrival
  • Check-In Days: Sunday, Saturday, Friday, Thursday (for 7-night stays)
  • After Hours Instructions: The Mayan Palace front desk is open 24 hrs.
Mandatory fee:
  • State Lodging tax is 3% ask resort for currency type.
Policy restrictions:
  • Hotel units are recommended for 2 adults and 2 children under 12 years of age
Other Information:
  • Minimum age check-in is 21.
  • 1 in 5 rule applies.
  • Pet Information: Animals are not permitted; could result in forfeiture of the unit and/or other penalties.
  • Restriction: Only one Mayan resort can be confirmed in a 5 year period; This rule will be waived for 2013 & 2014 travel dates only. Maximum 2 units concurrent / multiple are allowed to be confirmed, and the second unit requires a guest certificate. However, the guest certificate is not required if the owner or co-owner of the membership is travelling.
  • Credit card imprint required upon check-in at the resort.
  • Fees or deposits are charged for some amenities.
  • Restriction for Mayan Group Owners: Must deposit an ownership week (includes other resorts) to confirm a unit in the resort of your group. Mayan owners cannot confirm back into a Mayan resort using Bonus weeks nor extra vacations.
  • Confirmations must be made at least 48 hours prior to check in date.
  • All resort charges are signed to the room account, no cash in the consumption centers is accepted. The Mayan Palace guests, are not allowed to use the facilities of the The Grand Mayan, The Grand Bliss, nor the Grand Luxxe.For more information visit

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