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Mexico / Cancun And Cozumel / MAYAN PALACE RIVIERA MAYA


Property ID: 6635
Address: KM.48 Carretera Federal Cancún - Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico 
Phone: 984/206-4000

With all the comforts of home, the Mayan Palace Riviera Maya will make you feel like you are there. Each room is designed to have space and comfort. The Jade Boutique offers shopping, internet cafe, game room and grocery items. There are two restaurants above Jade Boutique overlooking the pool at the Mayan Palace and the sea. The resort has a tennis court, as well as an 18-hole, par-54, golf course designed by Nicklaus. Work out in the gym or enjoy a massage or body treatment at the SPA. Enjoy an amazing pool which is open 24-hours, delight yourself at any of the restaurants and order your favorite dish while sipping a tropical cocktail, or simply enjoy the unique shades of blue offered by the Caribbean Sea. For more information visit


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  • Check-In: 17:00
  • Check-Out: 10:00
  • Resort provides transportation to and from the airport, additional fees apply, e-mail to:
  • Check-In Days: Tuesday, Saturday, Monday, Sunday, Friday, Thursday (for 7-night stays)
  • After Hours Instructions: The Mayan Palace front desk is operational 24 hrs a day.
Mandatory fee:
  • State Lodging tax is 3% ask resort for currency type.
Policy restrictions:
  • Hotel units Occ: Max 2/Pri 2 are best suited for 2 adults and 2 children under the age of 12.
Other Information:
  • Minimum age check-in is 21.
  • 1 in 5 rule applies.
  • Pet Information: Animals are not permitted; could result in forfeiture of the unit and/or other penalties.
  • Please contact your local RCI office to check whether resort fee applies.Resort Fee waiver is valid for Reservations made from Feb/17/14 to Dec/31/14. The Resort Fee Includes: Transportation throughout the Resort, local phone calls, basic Internet, access to Gym, summary of national and international press, a welcome drink, cover charge for Santuario and printing of boarding passes/faxes.
  • Fees or deposits are charged for some amenities.
  • Credit card imprint required upon check-in at the resort.
  • You can only confirm one Mayan resort in a 5 year period.Mayan owners may not confirm an exchange vacation at a Mayan Resort through RCI.Maximum 2 units per travel allowed (Either concurrent units or Consecutive weeks).Guest Certificate required for 2nd unit, not necessary on consecutive weeks when account holder is traveling.All violations will be cancelled.
  • Close date confirmations made 48 hours prior to arrival will not be accepted.Extra fees for Valet Parking, Internet, Gym, Tennis and Golf.Due to Coral Reefs beach is suitable for snorkeling.Must enter with care. The Mayan Palace guests are not allowed to use the facilities of the Grand Mayan, Grand Luxxe and Grand Bliss Resorts.
  • Resort applies a US$500 Resort Fee per unit, per week. The Resort Fee will be waived for bookings made more than 30 days prior to travel date due to a waiver that is subject to inventory availability, which is determined, in part, as equivalent to the number of weeks deposited to RCI by Mayan Resorts by Vida Vacations members residing in Mexico or other countries respectively.

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