Endless Vacation Rentals/RESORT RENTAL, LLC (operating as
Holiday Rentals, LLC in MD and TX; collectively referred to as "RESORT RENTAL,
LLC,", "We," "Us," or "Our") is concerned about privacy
issues and wants you to be familiar with how we collect, use and disclose information.
This Privacy Notice describes our practices concerning information we collect through:
websites we operate from which you are accessing this Privacy Notice (the “Websites”),
any software applications we make available for use on or through computers and mobile
devices (the “Apps”), and social media pages we control from which you
are accessing this Privacy Notice (our “Social Media Pages”), (collectively,
including the Websites, Apps and Social Media Pages, the “Services”).
This Privacy Notice also applies to our offline collection of information. The information
you provide helps us to operate effectively and continually provide you with premium
hospitality products, services and experiences.
privacy practices may vary among the countries in which we operate to reflect local
practices and legal requirements. Please read the following to learn more about our
Your Acceptance of Our Privacy
Notice: By using the Services, you accept the terms of this Privacy Notice and the
ways we may use your information. If you do not accept this Notice’s terms,
please do not continue to use the Services.
Information Is Collected and How Is It Collected?
We may collect personal information (information that identifies you or relates to
you as an identifiable person) about you such as your:
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- Credit and debit card number
- Financial information
- Stay, trip, product, service or related information
- Communication, product, service or other customer preferences
media account ID or profile picture
- Special needs or conditions that may
impact your stay
- Demographic information
- IP address
2. We may collect information from you when you interact
with us such as when you:
- Register for a product
or service or make a reservation
- Contact us with a question or request, including
by use of any website chat features
- Use our Services
- Make a payment
for a product or service
- Contact us with a question or request
at a rental property
- Provide a testimonial or story, or submit a review or
- Provide feedback or complete a survey
- Participate in a competition,
promotional activity or sweepstakes
- ”Like”, “Follow”
or otherwise connect with or post to one of our Social Media Pages
services to us (for example, as a vendor or contractor)
3. Other Information We Collect about you:
- Cookies: This Website uses “cookies”. By using this Website and agreeing
terms. Cookies are small text files this Website sends to your computer for record-keeping
purposes and this information is stored in a file on your computer’s hard drive.
Cookies make web surfing and browsing easier for you by saving your preferences so
we can use them to improve your next visit to this Website.
- One purpose of
cookies is to simplify the use of the Website. A cookie may save a user’s login
details for example, so the user does not need to login every time. Cookies, by themselves,
do not provide us with your personal information.
- Cookies may be either “persistent”
or “temporary” (or “session”) cookies. A persistent cookie
retains user preferences for a particular Website allowing them to be used in future
browsing sessions and remains valid until its set expiry date (unless previously deleted
by the user). A temporary cookie expires at the end of the user session, when the
web browser is closed.
- Cookies are also used for statistical or marketing
purposes, to determine how the Website is used. These cookies are provided by us as
well as third parties (e.g., advertising partners). While we do not control or have
access to the advertiser cookies we do permit them to be used on this Website to facilitate
tailored advertising and to monitor patterns of buying specific goods or interest
in - for example, holidays or hobbies. These cookies run advertisements tailored to
users based on their online buying habits.
- Google Analytics: We use Google
Analytics to help us better understand how visitors use this Website. The information
generated by the Google Analytics cookie about your Website use is transmitted to
and stored by Google. If you do not want your activity on this Website to be tracked
by Google Analytics, you may opt out by using this link: http://tools.google.com/dlpage/gaoptout?hl=en
Beacons: We or our third party ad servers may use invisible pixels or beacons on this
Website to count how many users visit certain pages. This information is collected
and reported in the aggregate. We may use this information to improve our marketing
programs and content, and to target advertisements at this Website and/or on other
- From Other Sources: We may receive your personal information from
other sources, such as public databases; joint marketing partners; data firms; social
media platforms; your friends or people with whom you are friends or otherwise connected
on social media platforms, as well as from other third parties.
- Mobile Devices:
When you use or access our Services from a mobile device, we may collect information
such as your unique device ID and your location information. If you download and use
an App, we and our service providers may track and collect data in connection with
the App in accordance with this Privacy Notice and any additional notice posted for
How Do We Use Your Information?
The information we collect from you helps us identify
ways we can continue to serve you in the best way possible and provide you with personalized
products and services that suit your lifestyle. We use personal information for the
- To respond to your inquiries
and fulfill your requests, such as to send you newsletters.
- To send administrative
information to you, for example, information regarding the Services or an event you
are attending and material changes to our terms, conditions, and policies.
complete and fulfill any transactions or requests for services, for example, to process
your payments or a vacation rental booking, make related travel or resort tour arrangements,
communicate with you regarding your transaction and provide you with related customer
- To send you marketing communications we believe may interest you
via postal mail, email, phone or social media.
- To personalize your experience
on the Services by presenting products and offers tailored to you.
- To allow
you to participate in sweepstakes, contests and similar promotions and to administer
these activities. Some of these activities have additional rules, which could contain
additional information about how we use and disclose your Personal Information, so
we suggest that you read these rules carefully.
- To facilitate social sharing
- For our business purposes, such as data analysis, audits,
fraud monitoring and prevention, internal quality assurance, identity or information
verification or integrity, developing new products, enhancing, improving or modifying
our Services, identifying usage trends, auditing use and functionality of our Services,
the effectiveness of our promotional campaigns and operating and expanding our business
- As we believe to be necessary or appropriate: (a) under applicable
law, including laws outside your country of residence; (b) to comply with legal process;
(c) to respond to requests from public and government authorities including public
and government authorities outside your country of residence; (d) to enforce our terms
and conditions; (e) to protect our operations or those of any of our Affiliates; (f)
to protect our rights, interests, privacy, safety or property, and/or that of our
Affiliates, owners, you or others; and (g) to allow us to pursue available remedies
or limit the damages that we may sustain.
may also aggregate and/or anonymize personal information for research, to improve
our products and services; and for other business purposes. Other than as described
herein, we do not: (1) sell or rent your personal information, (2) use your personal
information to make decisions about granting or extending consumer credit unless you
submit a separate credit application and authorize us to disclose your information;
or (3) use your personal information to act as a consumer reporting agency or furnish
information about your credit worthiness, credit standing, credit capacity, character,
general reputation, personal characteristics or mode of living to any consumer reporting
How Do We Disclose Your Information?
Your information may be disclosed as follows:
- Affiliates: To other Wyndham businesses (our “Affiliates”),
which may jointly use the personal information for the purposes described in this
Privacy Notice. More information on our Affiliates can be found within Wyndham's
current Form 10-K.
- Vendors and Service Providers: We may disclose your information
to vendors, service providers or other third parties in connection with our business
such as: travel services companies or carriers, resort operators or timeshare developers,
financial services companies, property owners’ associations, vacation insurance
companies, website hosting, data analysis, payment processing, order fulfillment,
information technology and related infrastructure provision, customer service, email
delivery, credit card processing, tax and financial advisers, legal advisers, accountants
or auditing services. We may disclose your information at your request to third parties
so that they may send you promotional or other materials you may be interested in.
- Message Boards: We may make reviews, message boards, blogs, and other such user-generated
content facilities available to users. Any information disclosed in these areas becomes
public information and you should always be careful when deciding to disclose your
personal information. We are not responsible for privacy practices of other users
including website operators to whom you provide information.
- Merger or Acquisition:
A third party who acquires any part of Wyndham Worldwide Corporation itself or any
of its Affiliates, whether such acquisition is by way of merger, consolidation or
purchase of all or a substantial portion of our assets.
- Disclosure Permitted
by Law: Law enforcement authorities, government or public agencies or officials, regulators,
and/or to any other person or entity having appropriate legal authority or justification
for receipt of your information, if we believe we are required or permitted to do
so by law or legal process, to respond to claims, or to protect our rights, interests,
privacy, property or safety, and/or that of our Affiliates, owners, you or others.
- Anonymized/Aggregated Information: Because aggregated or anonymized information
does not personally identify you, we may use it for any purpose. If we combine anonymized
or aggregated data with personal information, we will treat the combined information
as personal information according to this Privacy Notice.
How Do We Safeguard Your Information?
of Your Information: We will take reasonable steps to protect the information you
provide us from loss, misuse and unauthorized access, disclosure, alteration and destruction.
We have implemented appropriate physical, electronic and managerial procedures to
help safeguard and secure your information from loss, misuse, unauthorized access
or disclosure, alteration or destruction. Unfortunately, no security system is 100%
secure, thus we cannot ensure the security of information you provide to us via the
Other Important Information
- Information Provided on Someone Else’s Behalf:
If you provide us with information about someone else, please ensure you have the
person’s permission to do so for the purposes detailed in this Privacy Notice.
- Links to Websites: The Services may have links to other websites not operated
by us; we have no control over how these websites may collect your information. You
should read the privacy notices on those other websites before you submit your information
- Social Media Sites: Please note that we are not responsible
for the collection, usage and disclosure policies and practices (including data security)
of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other
app developer, app provider, social media platform provider, operating system provider,
wireless service provider or device manufacturer, including any personal information
you disclose to other organizations through or in connection with the Apps or our
Social Media Pages.
- Changes to Our Privacy Notice: From time to time we may
revise this Privacy Notice and/or use personal information for new, unanticipated
uses not previously disclosed herein to meet changes in the regulatory or business
environment, or to satisfy the needs of our customers and service providers. Where
the Services display this Notice, an updated and date stamped version will be posted.
- Minors: We do not knowingly collect, maintain or use personal information from
children under 18 years of age, and no part of the Services is directed to individuals
under the age of 18.
- International Transfers: As an Affiliate of an international
company, we may, subject to applicable law, transfer your information to our Affiliates
or selected third parties where information protection standards may differ. For example,
your information may be stored on servers located in other jurisdictions. We will
take steps to help protect your information if it is transferred.
Period: We will retain your personal information for the period necessary to fulfill
the purposes outlined in this Privacy Notice unless a longer retention period is required
or permitted by law.
Choices and Contact
Us with Your Questions
- Marketing: We may
contact you by email, phone or postal mail with information about products or services
offered by Wyndham or a third party that may be of interest to you. You can opt-out
at any time by:
- Using the unsubscribe function
in the email you receive from us; or
us at firstname.lastname@example.org if you do not wish to receive further direct
marketing from us about our products or services.
- "Do Not Track"
Browser Settings: At this time, we do not respond to browser ‘do not track’
signals, as we await the work of interested stakeholders and others to develop standards
for how such signals should be interpreted. Third parties, including our service providers,
may collect information about your online activities over time and across different
Web sites, including when you visit our Website. You can learn about how to exercise
choice regarding the collection of information about your online activities over time
and across third-party Web sites or online services by visiting www.aboutads.info
- Access to Information We Hold about You:
If you would like to access, obtain copies, update, correct or request that we suppress
or delete any of the information we hold about you or if you require further information
from us about how we use your information please contact us at email@example.com.
In some jurisdictions, you may be charged a reasonable fee for access to your information.
- Contact Information
If after reviewing this Notice, you have any questions
or privacy concerns please send an email to firstname.lastname@example.org or
send a letter to:
Resort Rental, LLC
Endless Vacation Rentals -
14 Sylvan Way
Parsippany, NJ 07054
Notice to California Residents
are a California resident, California Civil Code Section 1798.83 allows you to request
information regarding the disclosure of your personal information by us to third parties
for the third parties’ direct marketing purposes. With respect to these entities,
this Notice applies only to their activities within the State of California. To make
such a request, please contact us at email@example.com.