Grand Velas R. Maya Ambassador All Inclusive, Playa del Carmen
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Grand Velas R. Maya Ambassador All Inclusive - Mexico

Playa del Carmen, QR - Mexico 

Property ID: A865

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The elegant, sumptuous accommodations of this resort exemplify a luxury lifestyle. Hugging the pristine white sand shore of Playa del Carmen, Grand Velas All Suites & SPA Resort Riviera Maya was awarded 5 Diamonds by the AAA, and is home to an incredible spa located in the jungle, 8 restaurants, and 3 amazing pools. The suites are arranged in 3 sections. The Master section, or Zen environment, is slightly more than half a mile from the beach, in the natural ambiance of the jungle. The Ambassador area is conveniently arranged around the main infinity pool, near the Kid's Club and gym. The exclusive Grand Class area of the resort is oceanfront and intended for optimum privacy and relaxation.

Check-in Time: 15:00
Check-out Time: 12:00
Check-in Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

All-Inclusive: Mandatory
This resort is all-inclusive, but the all-inclusive fee is not included in the price and must be paid directly to the resort.

Important Information
  • Minimum 2 Adults in Studio units and 4 Adults in 1 Bedroom units.
  • Pet Information: Animals are not permitted; could result in forfeiture of the unit and/or other penalties.
  • Program includes meals, beverages, 24 hr room service & tips. Prepayment option, please contact: or at 877/777-3176. Cash is not accepted for All Inclusive payments at the resort. Fees are subject to change without previous notice.
  • **VELAS CREDITS DETAILS** HIGH SEASON CREDITS: Spa US$400; Tours US$300; Golf US$300; Boutique US$300; Wine Upgrade US$200. LOW SEASON CREDITS: Spa US$200; Tours US$200; Golf US$200; Boutique US$200; Wine Upgrade US$200. ---CREDITS ARE NON EXCHANGEABLE---
  • *Airport pick up service included, one way only from Airport to Resort. For arrangements, please contact Resort directly with flight details at:
  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • Mandatory fee: State Lodging tax is 3% Ask resort for currency type.
  • To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM
  • The All Inclusive Program includes unlimited meals a la Carte & beverages, 24 hr Room Service, all local and federal taxes and tips.

* The all-inclusive fees are for reference only. The actual fee amounts can be obtained directly from the resort.

Resort Amenities
Marina (Offsite 21 mile(s))Arcade/game room (Onsite)ATM/banking (Onsite)
Bar/lounge (Onsite)Billiards or pool table (No)Business center (Yes)
Car Rental (Onsite)Concierge desk/services (Yes)Conference facilities (Onsite)
Currency exchange (Onsite)Doorman/doorwoman (Yes)Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite Fitness Center Facilities – Aerobic/Cardio/Free Weight/Classes / Instruction)Gift shops or newsstand (No)Grocery Shopping Service (No)
Indoor swimming pool (None)Internet access in public areas (fees may apply) (Wireless Internet Access)Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (Portuguese/Russian/Spanish/French/English/Italian)Laundry facilities (Onsite)Medical facility (Offsite Medical facility type – Urgent Care)
Multilingual staff (Yes)Nightclub (Offsite 7 mile(s))Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)Onsite - Swimming pool - outdoor (Yes)Onsite - Swimming pool - total number of pools (3)
Onsite - Wave pool (No)Poolside bar (Yes)Post Office (Offsite 5 mile(s))
Safe-deposit box (In-Room)Salon (Onsite)Sauna (Yes)
Spa (Onsite Spa Services – Nail Services/Body treatments/Facials/Massage)Sport Courts / Grounds (None)Swimming pool (Onsite)
Television in lobby (No)  
Airport Name: Cancun (CUN)
Distance To Resort: 35 Miles/56 Kilometers
Directions To Resort: The Cancun airport is 35 miles away from Grand Velas All Suites & Spa Resort Riviera Maya. Taxis and private transportation services are also available at the airport.